Client Testimonial: Lafayette Road Veterinary Hospital

July 5th, 2012

Thank you to Dr. Greg Keeker for this flattering endorsement for WhiteHot Marketing!

“As a seasoned medical professional I’m quite comfortable with the challenge of growing a new business. The practice of veterinary medicine is always interesting and I look forward to working with clients and their pets every day.  I am not quite as comfortable with the challenges of management, accounting, legal issues, human resources ,  and the many other areas that I have little or no experience or training.  Honestly, just the word “marketing” scares me to death!  My experiences  with marketing in my profession have seemed like costly nightmares with little or no results.

On the advice of a family member I contacted  Margaret Osborn, president and owner of WhiteHot Marketing.  I knew that I wanted to incorporate technology into my new business, but was unsure about even the beginning steps.  Margaret developed a plan and timeline for setting up social media and web development  for my business, Lafayette Road Veterinary Hospital.  With her guidance I am feeling confident  that my business is properly positioned to maximize exposure in my community.  Within the first 6 weeks , my business  Facebook page was getting  14,000 views/month. After 5 months the number has increased to 22,000 [June 2011].  My cutting edge website has enabled clients to request information and schedule appointments on line.   I can’t begin to explain or understand what has happened in this area of technology. I do know who to contact when I have questions. Margaret has been very responsive to my needs  and literally “held my hand” along the way.

I am pleased with the services provided by WhiteHot Marketing, and will continue to consult with Margaret in the future.”

Read more about the marketing strategy for Lafayette Road Veterinary Hospital.

Lafayette Road Veterinary Hospital

July 5th, 2012

Facebook Timeline Art

[Read endorsement from this client]

Client and Challenge: When this full-service small animal hospital was purchased by a new owner, the veterinarian worked with WhiteHot Marketing to create a professional, compassionate and friendly brand image for the practice. Because the practice had been in the same location and owned by one owner for decades, the integrity of the brand was maintained while a fresh and modern look was developed for marketing purposes.

Lafayette Road Veterinary Hospital Website, Desktop

Solution: To leverage the consumer’s desire to search locally online for professional services, a triadic digital presence was developed — a site that was search engine optimized for desktop, tablet and smartphone was created under a singular platform so to maintain brand consistency and drive traffic. Additionally, a Facebook presence was established and coaching conducted with internal staff to help them maintain a consistent and relevant presence and build followers.

Services Provided: Brand and logo development, media relations, marketing collateral, website development, public relations campaigns, social media strategy & program management, customer satisfaction, ad campaign development, online advertising

iPhone Site

WhiteHot Marketing Clients Eligible to Win Super Bowl Tickets!

December 19th, 2011

WhiteHot Marketing is a proud participant of the NFL’s Emerging Business Challenge which allows Emerging Businesses to leverage the excitement of the Super Bowl. Any client that resides in Indiana and spends over $500 is eligible to participate in a drawing to win two tickets to Super Bowl XLVI. To participate, Emerging Businesses must enter their clients in the drawing by submitting paid invoices between October 15, 2011 and January 21, 2012. Each eligible WhiteHot Marketing client will be entered on their behalf — so good luck!

The Emerging Business Program is a business development program designed to prepare minority and women owned business for opportunities associated with the Super Bowl and beyond. WhiteHot Marketing is a certified Women Owned Business in the State of Indiana and City of Indianapolis.

WhiteHot Marketing Celebrates Two-Year Anniversary

September 19th, 2011

Two years ago, WhiteHot Marketing was officially recognized as a small business by the State of Indiana. The past 24 months have been quite the roller coaster ride, but I wouldn’t have it any other way. There’s nothing more satisfying than knowing each day that you control your own professional destiny. Of course, the headaches of paperwork and accounting balance out the highs, but small business ownership is one of the most rewarding things I’ve yet to do in my life. Special thanks to all my mentors, friends, family, partners and wonderful clients!

Reflections: What I’ve Learned from Betty White

January 22nd, 2011

Well, neither of my grandmothers were Betty White but they were both lovable, feisty and opinionated in their own rights. I remember my fraternal grandmother asking me once, when I was in high school, how much longer I was going to wear that “black eye makeup because it makes you look like a hooker.” It’s hilarious to think about now and don’t think I didn’t consider her surprising remark then. Of course, I’m bloodline to families of highly stubborn women, so I took my time … but, yes, I changed my makeup.

I can’t help but think of my grandmothers when I see Betty White. The actress celebrated her 89th birthday this week in style – making the rounds of television entertainment shows, drinking Vodka with David Letterman, plugging the second season of her saucy sitcom, Hot in Cleveland. After seven decades in show business, this ornery lady made quite the comeback in the past year starting with that very surprising and memorable Snickers Super Bowl commercial. Read the rest of this entry »

Group Genius: Confessions of a Band Geek

January 3rd, 2011

I came across a very thought-provoking book over the weekend about the power of creative collaboration — or “group genius.” The author is a professor at Washington University in St. Louis (the same school currently attended by one of my handsome and talented nephews!) and how today’s most successful companies have harnessed the unique power of collaboration to generate innovation.

Band geek circa 1986

The author started exploring the topic by studying jazz improvisation, himself a band geek. Yes there are rules, roles and there is a conscious, underlying structure to improv. But in the end it appears effortless, fluid and, well, genius. When it all comes together magic can happen. This made me think about my own years as a band geek –in high school and even a year at Butler University as a “Marching Bulldog.”

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The Power of Thank You

December 29th, 2010

“Many start-ups and small businesses survive and thrive via referrals and word of mouth.” Read that in a blog recently, and wow, is it an understatement.

It’s taken me months to get my own Web site live. If you know me well, you can imagine my excuses: analysis paralysis; it had to be perfect; trying to love accounting and learn Quickbooks; and on and on.

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Is Your Web Site an Under-Performer?

December 29th, 2010

Nearly all consumers (97%) now use online media when researching products or services.  And 90% of them use search engines. Google alone is used for nearly 34,000 searches per second. This vast volume of search data is constantly growing and changing – and it’s the secret to making your site the best performer on your sales team.

The first step in leveraging your Web site is to do everything your can to ensure your business is listed in relevant search queries on Google, Bing and Yahoo. Search engine optimization (SEO) is the key. Unfortunately, “What is good SEO?” is complicated and ever-evolving. Here are some simple truths to help business owners better understand the ins and outs of best practices that will help drive qualified traffic to your Web site.

Read the rest of this entry »

WhiteHot Marketing in the News

December 29th, 2010

Well, I guess it’s official. No turning back now. The Indianapolis Star recently covered the launch of WhiteHot Marketing.

I’ve known for many years that I wanted to be a business owner. I’ve known for even longer that I would be much more successful in life as my own boss. (Okay, I’ve always been a control freak.) So when the opportunity presented itself, I decided to make owning my own marketing agency official after “playing” at it for some time.

Thus, WhiteHot Marketing came to be. And I’m loving every overwhelming, scary, exciting moment of it. I appreciate all the support of my family and friends, and past, present and future clients.

And for those who are curious — “WhiteHot” is does not have anything to do with my perceived appearance. WhiteHot is about having fiery passion and frenetic energy for the craft of marketing and every opportunity to help others succeed. It’s really that simple.

What Kind of Manager are You?

December 27th, 2010

I’ve had the privilege of managing some great employees over the years and working for some inspiring managers. On the flip side, I’ve also had my challenges, to say the least. On my most optimistic days — I’d say that the good and the bad employees, managers or clients have all helped me evolve into the manager I am today. However, being self-employed means you have a little more control over deciding which relationships should be nurtured and salvaged — and which you can run from and just chalk up to just sheer insanity!

See if you recognize yourself — or have flashbacks of your worst nightmare of a manager, employee or client — in any of these. I’m mortified to say (or blessed? not sure) that I’ve worked for all these types. And some that embodied all of the above!